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Enterprise edge user manual


If Agent active appears, the manual Make Busy feature edge was already on and was canceled by entering the Make Busy Feature Code.
This card shows the default Feature Codes.
Dial the external number.Route the line cord through edge the stand and connect the cord to the telephone jack that is marked with the jack icon.Ess úagain to return edge to the call on hold.The ACD manual Queue Mailboxes collect any messages edge left by the customers using the ACD queue. Using a single-line user display telephone When user using a single-line display telephone, you log off of all ACD queues.
How to program a memory button is described at the end of this card.




To program a feature repair on repair a memory button:.You can change the player memory button manual by programming it with fights a new number or feature code.Enter your password (four to eight digits in length) and press.You are immediately connected to the call.Feature millionaire button starts or ends a feature.If Busy enabled appears, press again.The agent s name and Logged into all appears on the display indicating you are logged on to all the ACD queues.The Queue display for the queue number you entered appears.Enterprise Edge Call Center answers incoming calls and routes the calls to agents.For this reason you should keep your password confidential.2.Dial the telephone number for the second call.Press chng until the ACD queue you want to log off of (All, 1 or 2) appears on the display.You should also change your password on a regular basis (approximately every 30 days). Making or answering a The M7100 telephone allows you to have two calls active at second call the same windstar time.
To remove any of the cords, squeeze the release latch on the plug and gently pull the plug from the socket.


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