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Call centre training handbook


Next term starts September 2019.
Any person in the employ or former employ of the KZN Department of Education.
They are equipped to professionally handle enquiries relating to HR and Personnel.
Please contact us for more details if you want to book your course with game pc perang full version us - Open enrolement in July and August each year (Closed groups accepted throughout the year).November 1st - March 31st: 7AM to 5PM.Can I call the Call Centre to enquire about other issues not pertaining to HR or Service Delivery?Observed holidays: New Years Day Martin Luther King.Where is the Call Centre situated?Who can contact the Call Centre?This makes it increasingly difficult for the department at Head Office level to monitor operations and be in the know of HR issues and challenges that employees encounter at these levels on a day-to-day basis.Callers can be able to request information on salary payments, pensions, internal policies, circulars, norms standards and examinations.English Part Time - Special Evening English Language class -Year round programme - Tuesdays and Wednesdays and Thursdays.30 -.00.15 -.45 - 290 for 6 weeks - Start any Tuesday.Examinations at the school.Is there any other form of recourse that I can take if unhappy with how the enquiry had been handled?New term starts April 2019.
What are the call centre business hours?
The Call Centre business hours will be reviewed based on Customer demand.


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